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	WOW & WOWSCAN Implementation and Operation Guide
	Welcome to WOW Software. Since you have opened the box by now, please notice the following: Ø Your Visor has been charged and set up for your operation. Ø You have a sample sheet of items from your product catalog that you can scan. Ø Please follow the directions (in order) to establish your desktop or laptop PC with your new WOWSCAN PDA. Ø You will first set up the HandSpring Visor Software (Palm HotSync) on your desktop. Ø You will then set up the Take An Order software on the desktop. Ø This is required to allow synchronization with your PC and to create file structures for new catalogs and new customer files. Ø You will then install WOW and the associated WOWSCAN files. After you have had a chance to familiarize yourself with the products, please email us at wow@wow-software.com or call us at 952 918-0522 so that we can assist you further. Handspring Visor Setup Ø Your package includes a setup CD from Handspring. Please insert the CD into your CD-ROM drive. You should see a welcome screen after a few moments. Ø Use your mouse to select “Next” Ø This will start the InstallShield Wizard to install the Palm Desktop and Synchronization Wizard. Ø Click “Next” Ø You may see a screen that says “Microsoft Outlook Detected” Ø If so, select the “I want to use Palm Desktop” – If desired, you can always reinstall the CD for Outlook at a later time. Ø Click “Next” Ø The Location Selection Menu will now appear. Accept the default Destination folder that should be C:\Program Files\Handspring. Ø Click “Next” Ø The Connect Your Cradle menu will now appear – the default should be USB cradle. Ø The software will now ask you to plug in your USB cradle into your USB port. At the same time, you should attach power to your cradle. In your packaging, you will see a separate power plug. One end of the power plug goes to your electrical outlet. The other goes to the interface adapter on the USB cable. Ø In some cases, this may bring up another dialog box from Windows that will install USB support for your system. If this is the case, wait until the Windows dialog box is finished. Ø Click “Next” Ø The Model Selection menu will now appear. Ø Choose your model (Visor Edge or Visor Pro). Ø Click “Next” Ø The User Creation screen will now appear. Ø Choose your user name as WOW Ø Click “Next” Ø The Perform Mail Setup screen should now appear. Ø Click “No” to skip this part. Ø The HotSync Manager should now start. Ø The system will ask you to place your Visor in the cradle and press the HotSync button. Ø Please do so – you may see that Windows is installing software at the same time. Ø If this occurs, please wait until Windows is finished. Ø Click “Next” Ø The system may ask you to restart your system – if so, please restart your computer. Take An Order Software Setup Ø The Take An Order software module is distributed to you on your CD. Ø Please insert the CD in your CD drive. Using Windows Explorer for your CD drive, open the TakeAnOrder folder. Double click on the Install.exe program. The software will be copied to your system. Ø The first question you should be asked s if you want to accept the default fonts. Please click on OK. Ø The next question you should be asked is if you want to install the optional PalmPrint_Doc.prc that lets you view and print doc files on your Visor. The default answer for this is “No.” If you have been told that this update includes PalmPrint - you may click “Yes.” Ø The next question is if you want to install the optional file PalmPrint_Eudora.prc that lets you print Emails from the Eudora application. The default answer for this is “No.” Ø The next question is if you want to install the optional PalmPrint_Expense.prc that lets you print from the Palm Expense Application. The default answer for this is “No.” Ø The next question is if you want to install the optional PalmPrint_Imessgenger.prc that lets you print from the Palm iMessenger application. The default answer for this is “No.” Ø The next question is if you want to install the optional PalmPrint_Mail.prc that lets you print from the Palm Mail application. The default answer for this is “No.” Ø You will be asked to select the PDA(s) that will be update. Choose all PDA’s that have WOWSCAN currently installed. Ø The installer will now ask you if you want to read and/or print the manual now. Choose No. Ø The Take An Order and Palm Print software are now installed on your desktop. Ø You now should synchronize – press the synchronization button on the cradle to begin. Ø If you have not installed WOW before… you will be asked to identify the user - Type WOW - (3 letters all capital) for the first user. If you have other WOWSCAN units, they will be sequentially numbered (WOW2, WOW3, WOW4, etc.) Be certain that you have no other characters than asked for. Be certain that the WOW name is all caps. To familiarize yourself with Take An Order - please review the associated manual we have created for you. It is named WOW TAO Manual.doc and is located in the WOW folder. WOWSCAN installation You have been provided a WOW installation CD. Insert the CD into your CD-ROM drive and open the WOW folder. Double-click on the setupex.exe program and wait for the first prompt. Take the default suggestions for implementation. You will need to identify yourself and your company. At all other prompts, you can take the default suggestion and click Next. WOWSCAN Operation Your WOW system has already been pre-built with your products, employees, customers, etc. You will still need to use WOWSCAN to create new catalogs and updated customer lists for your Visor and to synchronize with the Visor to receive Orders. WOWSCAN Setup You can start WOWSCAN Setup from the Scanning menu item within WOW. You should see a screen similar to this: Export Customers The first grid displays your customer file. If you have changed your customer file within WOW and you want create a new file, you will need to click on the Export Customers button to create a new file. The very first time you do this, you will need to set up a link in the HotSync Manager. Ø Go to the HotSync Manager in your system tray and right click on the red and blue icon. Select File Link. Ø The link should be established for your user name. Click on Create A New Link. Ø The default application should be set up for the Address Book - this is correct. Change the file name to C:\WOW\WOWHHCust.csv. This is the name of the file that WOW creates when it exports your customer file. For the Category Name, enter WOWCustomers. Click Next Ø The next box should show you how the fields will be mapped. The default settings should be accurate. Click OK. Ø Click Done. This activity should only need to be done once. Export Products The bottom grid is used to select the manufacturers (suppliers) that you would like to export. Select each manufacturer row (it should be highlighted). Then click Export Products. WOW will determine if you have selected more than 30,000 products. If so, the export will not continue. Otherwise, a catalog file will be created and stored in the appropriate folder for the next synchronization. After you synchronize, the products will be updated on your Visor. WOWSCAN Import After you have taken orders with your Visor, you will want to synchronize those orders with WOW. To begin this process you must first hit the HotSync button on the cradle with your Visor. This will transfer the orders to the desktop PC. Within WOW, select Scanning|WOWSCAN Import. You should see a screen similar to this: WOW will attempt to determine the correct location of your order file automatically. If successful, it will show all of the orders that are available. Click on the order # you would like to copy to the New Order window. You should then see a screen similar to this: Your order will be copied to the New Order screen. You now can further customize the order within WOW. If you Save the order, it will be available to you for further analysis within Review Orders. As always, if you have any problems with any aspect of the implementation or operation of WOW or WOWSCAN, send us an email to WOW@WOW-SOFTWARE.COM or give us a call at 952 960-0072.